01
Discovery
We start with the business problem, not the deliverable. Who your customers are, what is not working now, and what success actually looks like. This is a conversation, not a form.
You see the work as it happens and sign off at each stage, rather than waiting for a reveal at the end.
01
We start with the business problem, not the deliverable. Who your customers are, what is not working now, and what success actually looks like. This is a conversation, not a form.
02
A written list of exactly what is included, with a fixed price and a date. You approve it before anything starts, and it is what we are held to.
03
Brand direction or interface design shown against your real content rather than placeholder text, then revised with you until it is right.
04
The site, system, or campaign is produced and shown to you in progress. You see it taking shape, so nothing at handover is a surprise.
05
Tested on real devices, checked for speed and security, then launched with you watching rather than announced afterwards.
06
A named contact, agreed response times, and ongoing maintenance or campaign management if you want it.
A short call with the people who would actually do the work, and a clear view of scope, cost, and timeline.