Hope Orthopaedic and Skin Clinic
A patient-facing clinic platform built around online booking, verified reviews, and direct contact, so the front desk spends less time on the phone repeating the same information.
The problem
The clinic had no online booking path. Every appointment request arrived as a phone call, and prospective patients had no way to see services, read reviews, or reach the clinic outside office hours. That friction cost bookings, particularly from patients searching after hours.
The solution
We built a clinic website with an integrated appointment form, a live Google reviews feed, an Instagram feed for recent work, and one-tap WhatsApp and call buttons on every page. The information architecture was built around the three questions a new patient actually has: what do you treat, is this clinic trustworthy, and how do I book.